My modem broke on Sat evening and the guy finally came round today with a new one. Jannet was out and I couldn't find the key to the office so he went away again. :roll: Managed to get him back later but he'd only drop the modem off and not configure anything. It was the new style modem and for some reason we now get 2 Megs/256Kb instead of the 1Meg/128kb we used to have. Last time our modem died we just plugged the new one in entered the WEN and everything was fine. This time we plugged it in and nothing worked. Jannet spent an hour on the phone with support and got the desktop working but my wireless laptop can't use the connection despite saying it's connected. My normal set up is desktop in the separate office building connected to modem via ethernet and the wireless laptop used in the house connecting from maybe 50 feet away. I can connect from the laptop via ethernet and also wirelessly but only if the modem is within a couple of feet of the laptop. When the modem is more than 6 feet away I get a 5 bar strong signal, it tells me it's connected but it isn't. I never had this problem with the previous modem. Any ideas? Drew, Mixz? I've got wires trailing all over the house at the moment and am sick of crawling under desks to disconnect things to set it up elsewhere only to have to reverse everything 10 minutes later.