I have received a phone call today off the company(global travel based in England) we booked our week at the oasis cancun with from the 21st-28th of March and they said that we are now unable to stop in the oasis Cancun now because they've received a letter from the hotel saying we have to be moved due to health and safety reasons. They're saying we're being moved to a 5 star all inclusive hotel but we are very un happy with this because it'll probably be a family hotel and we had our hearts set on the oasis because of its atmosphere and age group of people stopping there. I told the lady i will have to speak with my friends about this because we booked specifically with their company because of the deal to stay in the oasis. Has anybody else had this trouble or do you think there is no such letter and they've overbooked us? Does anybody know our rights and where we stand on this because we are very reluctant to move?