WATCH OUT PREMIER MEMBERS

IF WE GO BACK we will take advantage of everything we can. I will be sure to drink all the topshelf alcohol I can, eat the most expensive items, use the butler service assuming its still around, take there $100 gift and run like hell.

Actually we came up with an idea to use about 500,000 RCI points per year jsut to screw over Premier. For each 20,000 points we use they have to give RCI weeks. If we use 500,000 a year that means Premier has to give RCI 25 weeks per year. RCI cant give away these weeks and sell them off at discount rates.

Our plan, Book a week stay at area locations in the Pacific Northwest. Stay for 3 or 4 nights and then leave. Using RCI points to book our stays will still be cheaper then a hotel even if we check out early. Our average nightly stay on the Pacific coast runs about $150 a night. For $180 a week we can book through RCI and save.

We burn through our points, we burn Premier in the process and we use all of our points in 8 years. Obviously we can spread it out over a longer period but you get the idea. Were also booking family and friends any time we can use points. The money is already spent so why not let others benefit from our bonehead mistake with this purchase.

 

watch out premier member

I email Premier yesterday, asking some question regarding my membership. to my surprise, I receiving the following email today. perhaps, you may want to email them.

The email address: premierservice@originalresorts.com
in teh subject field enter "ATTENTION ANA LOPEZ"

----- Forwarded Message ----
From: Ana L. López / Premier Service <premierservice1>
To:
Sent: Tuesday, June 9, 2009 12:33:07 PM
Subject: SOONN


Good afternoon,

Thank you for contacting us. My name is Ana and I am from Quality & Service by Premier. I am contacting you in regards to your questions in the email below. We are in charge of assisting all our members with their questions, concerns and requests.

In order to assist you better, I will need your Premier contract number so I can check your account information in our database.

Thank you so much and I look forward to your response.



Kindest regards,







ANA L. LOPEZ CARDOSO

Calidad & Servicio

Quality & Service EXT.7104

premierservice1@originalresorts.com
Tel USA: 1 877 464 8641 Tel CANADA: 1 866 812 9055

Tel MEXICO: 01 800 509 3040 FAX 998-843-2439

Monday - Friday 08:00 to 20:00 Hrs (CST)

premierbyoriginalresorts.com

 

I emailed to the address you show. Nothing. We are being ignored repeatedly.

We cant get any RCI points transfered either. They have cut off all communication with us.

 

watch out premier member.

I also email Ana the contract number, and there is no reply from her just yet. I will give a call end of today. :evil:

 

so

so i received a call from emcc inc looking for a 26k payment has anybody experienced this? where do they go from here? they are claiming that they will be reporting it to my credit ???? anybody help???

 

they would need to know your social to report this. A name and address alone doenst get them anywhere.

 

Re: so

If you explain to EMCC of what happen here and how Premier devalued your contract chances are they'll go back to Premier and say we can't collect. I'd use the word "fraud" when talking about Premier with them.

Tell them straight out you have no problem making your payments if Premier honors the contract you signed. They can't honor it so why would I pay is what I'd tell them. Like I said explain the point issue and they'll quickly realize that you got a damn good reason for not paying.

Nick and Renee

 

Here is a new survey they emailed. And they still call my home phone and cell phone every day looking for my June payment.

Premier by Original Resorts is committed to offer all our members the best service they deserve. For this reason, we are pleased to announce our recently launched Quality & Service by Premier, a department specially designed to enable you to express your concerns, to answer your questions, and to maintain a much closer communication with you.

Please take five minutes and give us your feedback on the following survey:

1- How would you qualify the service at collections?

a) Excellent, b) good, c) regular or d) bad

If you marked c) or d) please let us know why ________________________


2- How would you qualify the level of communication and understanding of the agents?

a) Excellent, b) good, c) regular or d) bad

If you marked c) or d) please let us know why ________________________


3- How do you consider the answering time by the collections department?

a) Excellent, b) good, c) regular or d) bad

If you marked c) or d) please let us know why ________________________


What would you suggest to improve the service at collections? ________________________


4- If you would like to congratulate someone, please mention the name _______________________


We at Original Resorts value our members as part of our family of Premier Club and wish to provide you with a service of excellence.


Hoping you will give us the opportunity to provide you with the service you deserve as a Premier Member,


Sincerely,

Quality & Service

Premier by Original

premierservice@originalresorts.com

Toll-free from U.S.A. (877) 464-8641

Toll from Canada (866) 812-9055

 

We were sent a reply to our last email finally. Here is what is said:

I hope this finds you well. In regards to your email below, we would like to
reiterate what we stated on the last 2 emails sent to you on May 13th and
May 20th, in which we informed you that in order to reach a mutual agreement
the matter needs to be taken to PROFECO, which is the competent authority to
resolve such issues.



Were being blown off and Premier has no interest in resolving issues with members or upgrading members to the new contract.

Now, we wait for PROFECO to get in touch with us about our 400+ page complaint. I doubt anything comes of it as they can not force Premier to do anything.

 

Amen and that's what they're counting on!
Good Luck