WATCH OUT PREMIER MEMBERS

Since we bought into the scam (2007) it has been that the members have paid more than travel agent guests have paid . It's like they got you to give them some money now you owe them more and more and more . If you are not going to listen to them or pay them anymore then they want nothing else to do with you . The problem is they want you to give them $4000 usd to get a worse contract than you had to begin with . Nothing has changed w/the resort other than a new paint job , some new linens , oh and a miny fridge in your Premier room . For this you owe them more money . The non-members don't owe them anymore money and yet they get the same thing that you paid thousands for . Why on Gods green earth would we give them more money ?

 

That has been my point this whole time Roy. After they did this thing with the points, it has been, well, pointless!! I was lucky enough that when this first started going down, I transfered a mojority of our points over to RCI, now I have had to pay a small fee to carry them to the following year, but I get to use them!!

I got our package to kind of pre pay for our vacations, I knew I could get at least 5-6 vacation at TTR, be it paying for our airfair, or getting the other perks they mentioned in their scam presentation.

I can now go on expedia, travelocity, or the one here on Steve's site and get it cheaper than the what the members can. With how it looks like they are raising the AI fees, you guys wont be able to even give away your weeks?? if the fees go up that much more, why wouldnt I just go to Apple Vacations, or whatever and book a trip?

I am sorry for the people who have millions of points that are sitting there. They tried the whole "pay another 4000" and we will give you AI weeks for free....ummm, yeah, you already took my money and ran, you think I am going to do this again???

I really see no solution to this...........at least none in site!

 

I agree . I also don't see an end to this . We absolutely adore the resort and especially the people we meet and party with . It's just too bad that they have to put a bad taste in your mouth by taking people for thousands of dollars and then basically telling them to go away !!! The problem is members have spent millions over the years to go there because it is the place they want to be . Premier has taken in millions over the years and they are laughing all the way to the bank .

 

Any suggestions on sites to get cheap quotes for ocean-view rooms to use to beat down Premier's AI prices? Kayak's low cost price quotes are all garden-view.

The Premier website now mentions that Premier prices are at least 20% below non-member prices, and I need a ocean-view quote to use.

They are now offering garden-view as a cheaper option, but that is not where I want to stay. 20% off Skoosh or GTA would be a really cheap rate.

 

In our contract it states that the AI rates are raised in direct proportion to the National index. The National Index in Mexico is lower now then when we bought the membership. How does Premier keep raising rates when the National Index keeps going down?

Ill find the clause for you all to read in your own contract and post it here.

 

Eight Clause: Fluctuation of Pre-Paid All-Inclusive and All-inclusive Fees.
Both parties agree that the price of the all-inclusive fee will fluctuate according to the season of the year also the prepaid all-inclusive rate and the all-inclusive fee will increase or diminish to the same proportion that the national index of prices to the consumer of the Mexican Republic or in its defect, in the proportion in which they are increased or they are diminished the headings for which they destine this package, what is high and will notify “the member” in the month of December of every year in the form in which it is indicated in nineteenth clause, the effective rates for this year by season are described in the cover page, that properly signed by the parts comprises integral part of the present instrument.

According to our contract OUR rates for Desire should be as follows when taking into consideration the change in the inflation rates as stated in the 8th clause:

January – April each year beginning in 2006
January – April 2006 – Original starting rate was $260 per couple
January – April 2007 -Inflation change was 3.4% Est. 2006 - New rates should
have been $268.84 per night per couple
January – April 2008 – Inflation change was 4.0% Est. 2007 - New rates should
have been $279.59 per night per couple
January – April 2009 - Inflation change was 5.10% Est. 2008 - New rates should
have been $293.85 per night per couple

May – Dec 22 each year beginning in 2006
May – Dec 2006 - Original Starting rate was $240 per couple per night
May – Dec.22, 2007- -Inflation change was 3.4% Est. 2006 - New rates should
have been $248.16 per night per couple
May– Dec. 22, 2008 - Inflation change was 4.0% Est. 2007 - New rates should
have been $258.09 per night per couple
May – Dec 22, 2009 -Inflation change was 5.10% Est. 2008 - New rates should
have been $271.25 per night per couple

Inflation rates can be seen here: http://www.indexmundi.com/mexico/inflation_rate_(consumer_prices).html

Interesting how Premier once again isnt following the contract.


Current rates are as follows:
May – December 2009 – $275.20

For Desire Resort and spa it looks like the rates are in line with the contract and the national pricing index.

 

Below are the original responses to my on-line quote request 26 Sep 09. No response to my e-mail from reservations as of yet. Pardon the formatting, cut and paste from an e-mail isn't always pretty, lol.


From: Customer Service [mailtoremierservice@originalresorts.com]
Sent: September 28, 2009 4:30 PM
To:
Subject: [Bulk] RE: Premier by Original Resorts Temptation Resort Spa - Quote

Dear Mr. / Mrs. Shaw:

Thank you for choosing Temptation Resorts Spa Cancun for your stay, we received your inquiry, please let me know when you are ready to proceed with your confirmation I will take care immediately

We are also pleased to offer you our new private shuttle service from and to the Airport with an extra charge of $ 72.00 usd round trip, just to reconfirm the flight information that we have take a few minutes to fill the attachment.

If you need further information, please do not hesitate to contact me.

Best regards,

Reservaciones/Reservations
premierservice@originalresorts.com
Tel: 52 998 848 79 00 ext 7100
Tel CANADA: 1 866 812 9055
Tel USA: 1 877 464 8641
Tel MEXICO : 01 800 509 3040
Monday - Friday 08:00 to 20:00 Hrs (CST)
premierbyoriginalresorts.com

 Antes de imprimir, piense en el Medio Ambiente. Before printing think about the Environment


De:
Enviado el: sábado, 26 de septiembre de 2009 05:13 p.m.
Para: bookpremier@originalresorts.com
Asunto: Premier by Original Resorts Temptation Resort Spa - Quote

Name: Lloyd Shaw
Contract #:
Hotel: Temptation Resort Spa

Dear Valued Member,

As a member of Premier by Original Resorts, planning your dream getaway at any of our resorts is now easier to make your reservation just click the Book button to return to our secure page and enter your details and you will receive a immediate confirmation number with the best available rate guarantee at any of our locations and start to enjoy your membership as amenities from exclusive concierge, special front desk services, Vip treatment, a la carte dining, extensive entertainment, and upgraded room, all of this to allow for a comfortable vacation.

Please note: Only Paid Up members of Premier by Original Resorts can take advantage of our special member’s tariffs and make reservations on this Site. If you are not a Paid Up member your reservation pricing will be altered to the current standard published rates.


Requested dates from 28/Aug/2010 thru 06/Sep/2010 (10 nights)

Click here to return to online quote and complete your Booking

Temptation Resort Spa
Deluxe Ocean


Sat 28 Sun 29 Mon 30 Tue 31 Wed 01 Thu 02 Fri 03 Sat 04 Sun 05 Mon 06

$148 $148 $148 $148 $148 $148 $148 $148 $148 $148

Total
$1,480.00
Rates based on 1 Room(s), occupied by 2 adult(s) and 0 Children ($USD). Taxes included.

The new rate is $1,616.00 as of 19 Oct 09
Even this has changed since I posted my comment about the rate change

Name: Lloyd Shaw
Contract #:
Hotel: Temptation Resort Spa

Dear Valued Member,

As a member of Premier by Original Resorts, planning your dream getaway at any of our resorts is now easier to make your reservation just click the Book button to return to our secure page and enter your details and you will receive a immediate confirmation number with the best available rate guarantee at any of our locations and start to enjoy your membership as amenities from exclusive concierge, special front desk services, Vip treatment, a la carte dining, extensive entertainment, and upgraded room, all of this to allow for a comfortable vacation.

Please note: Only Paid Up members of Premier by Original Resorts can take advantage of our special member’s tariffs and make reservations on this Site. If you are not a Paid Up member your reservation pricing will be altered to the current standard published rates.


Requested dates from 22/May/2010 thru 31/May/2010 (10 nights)

Temptation Resort Spa
Deluxe Ocean


Sat 22 Sun 23 Mon 24 Tue 25 Wed 26 Thu 27 Fri 28 Sat 29 Sun 30 Mon 31
$168 $168 $168 $168 $168 $168 $168 $168 $168 $168

Total
$1,680.00
Rates based on 1 Room(s), occupied by 2 adult(s) and 0 Children ($USD). Taxes included.

The new rate is $2,224.00 as of 19 Oct 09

 

Those prices just suck... It may make more sense for me to just not bother with Premier anymore and book another way, might have to think of it as money lost

 

AI fee increases have always never made sense.

In 1999 when a couple could go to BBV(Temptations old name) out of most mid to larger cities for around $1900 to $2300 total. In 2009 that rate is basically the same. During that time you can't tell me the cost of business hasn't gone up. Airline fees use to be under $50 a person and now are over a $100. Gas cost have sky rocketed sense then. Food cost have gone up. The resort has gone through one massive renovation(buying the hotel next door, quiet pool area), a mini one, and another one that we just saw about two years ago. This list could go on and on. Bottom line is a non-members cost have barely increased over 10 years yet member prices have gone up pretty much every year.

If anyone at Premier can give me a real reason for it I'd love to hear it. I know why non member prices haven't gone up.

I can live with AI fees going up if non-members prices where also increasing over time. Part of my decession to purchase back in 2001 was partly based on cost of vacations increasing over time. Never did I think my 2001 vacation would cost basically the same in 2009. I thought a good 20% or so increase every five years would be a safe number to use when I worked out the math. Boy was I way off. Oh well I got my money out of the program so I'm fine on that side. Just hope moving forward it makes sense to use Premier and not book third party.

Nick and Renee

 

I think there is little hope about doing anyhing about all our lost points for flying but, maybe if we all stick together and complain about the AI prices, maybe just maybe they may listen!!!!! So I am encouraging every one to write to premier and the resort and complain about the high AI fees, In my opinion they are to high and have been too high for the last two or three years. We paid all that money for a room, so we shouldn"t have to pay any more than what you can find as the cheapest price on the internet( we really should be paying less!!)Terry Please send them an email, all it will take is a few mins of your time.