they are fantastic. In fact us and another couple are flying in at the same time at separate terminals. Just a quick email and they told us about the terminal shuttle so we can share a transfer. We have used them for all our trips to Cancun
we had three couples,,, (just met at the airport) all going to TTR on USA, all at the same time waiting together . They would not put us on one van, even though they fit 10 or 6 with luggage. would of left 2 drivers without rides, beside the environmental factor, and money, it would have been nice to travel together. Its hard to pre-plan shared shuttle cause flights are often delayed,,, but,,,when your standing there going to the same resort ?? I understand the ( their ) logistics, but it would have been nice.
We used them for both TTR and GOV. GOV is closer to CUN than TTR, ask the driver to take you thru the hotel zone. Its a little quicker and much more scenic.
We used them a few times and they are great. I would use them even if I had a free transfer with my vacation package just to avoid stopping at other resorts.