We will be going in Oct. 2012 for the first time. I was starting to be concern after reading some many negative reviews, but than my hubby pointed something funny out to me. He said when you read a negative review and yet still they rate each section 4's and 5's its hard to take some of them seriously. But we got lucky in finding CANCUNCARE site which gives newbies a much better or atleast more creditable review. For that thank everyone again who contribute to the form.