Disclaimer! Reviews are opinions of everyone's own experiences and don't reflect other peoples feelings or experiences. Agree or disagree, these were our feelings of our last trip. Trip #8 spanning 25 years (since Blue Bay days). 2nd trip since the remodel Check in and room: Everything went smoothly, got there at noon room wasn't ready till 3 but we expected that. Stayed in a Lush Tower suite, 5th floor, excellent room. The room rate was not much different than an ocean view so we opted for it. It was nice, but if the price was much more than the rate, not sure it would be worth it. Gives you access to the sky bar, but only used it once, we'd much rather hang at the sexy pool. Took a full day to get our "swag bag" after asking twice for it, which we found odd. One question, why don't they have lockers for when you get there early? I'm okay with leaving our luggage but was not going to part with a backpack with cash, cell phones, passports so we had to carry it around for 3 hours. LOVE the new room key bracelets! Food: What the hell happened? Romanza was great as always. Room service was surprisingly good and the service was exceptional. We absolutely loved Amores last February. Traditional Mexican entree's, Mariachi band. Changed it basically to a taco restaurant. Really? you can get those at the buffet. It was still good for lunch however. Flame- Simply awful. Tasteless beef and pork so dry I checked for sawdust on my plate. The gentleman next to us ordered strip steak off the menu and all they did was cut a big slab of the beef on the skewer and served it to him. He asked for a baked potato and they brought him "baked potato wedges". Wife's chicken thigh was not cooked enough, bloody at the bone. Sorry folks, facts are facts. Sea Flirt- Not into seafood but had breakfast there. It was ok and nice to sit outside but really nothing special. Buffet- Ate breakfast there which was solid but they've really cut down the assortment of foods a lot! We perused it our last night for dinner but again, it's been scaled back so much we opted to go back to Romanza. REALLY liked that they now serve basic fare at the pool for lunch, Thought the burritos were very good. Coffee shop- very good only wish they would open a little earlier. Overall I'm sorry to say we'd give the food 2 stars. We aren't "gourmands" or ever claim to be, but last time it was awesome but this time poor, especially for the price you pay to stay there anymore. Wait Staff: Excellent as always! Saby was sent down from the gods! I will only say that they really need more bar staff at the sexy pool and absolutely at Bash! Those people work so hard and it still can take forever to get a cocktail, not their fault. Bash- The shows really are first rate, so much more so than anyplace we've ever stayed in Quintana Roo. Playmakers- Yes, there has been turnover but there always will be (except for JJ who is now 102 years old lol) We thought they did a great job. As I've stated in many posts, it may be a little tamer than before but still the best damned party in Mexico. Overall: Another fun trip to the adult Disney. I'd say they might want to be careful though as if the prices keep going up, the food gets worse and the amount of waitstaff they have gets lower, there will come a time when people will say it's just not worth it. One other thing..... I'd get to the sexy pool by 6am every morning and all the first row loungers were already spoken for. I'm thinking there needs to be some policy in regards to that as it didn't seem fair. Boobs Cruise- What can you say? It really is a ton of fun. Prefer the old lunch spot as it was more private, but still awesome.