Tips For Free Airport Transfer To Tgm Promo

Discussion in 'Temptation Miches Grand' started by ash09, May 18, 2023.

  1. ash09

    ash09 Enthusiast Registered Member

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    I ran into this while trying to use the complimentary one-way airport transfer promo (see screenshot below) and while K and I were checking out at TGM, got to listen to another guest complain to the front desk about the issue I had. Yes, the free one-way transfer from PUJ to TGM does exist - we were able to get it, but it takes work.
    • After you make your reservation and pay for the stay, email Reservations (Premier or regular) to request booking the one-way transfer and include your flight info.
    • If they direct you to a booking link and tell you that "payment info is requested but you will not be charged" - that is not the case, the Paypal buttons do in fact charge your credit card.
      • If this happens, INSIST that they make the reservation on your behalf - this is what happened to me, after I emailed them back that I was charged. Feel free to email back that "this happened to a friend who was charged and had to dispute the credit card charge" ;)
    • If you do end up getting charged, dispute the charge through your credit card company. I put this on a Chase Sapphire card, and Chase did eventually reverse the charge.
    • You should receive an email confirmation directly from the transfer company with the trip details and Zero dollar receipt with the $150 charge and a $150 credit.

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  2. ash09

    ash09 Enthusiast Registered Member

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    All that said, there was another post on the forums here that suggested using Expedia to book the airport transfers. @Ragekage used that for our return trip (TGM to PUJ), and the price was $80 each way before tip vs. the $150 when booking through the hotel's preferred vendor. The premium service uses a Chevy Suburban vs. our return car was a Kia SUV. No big deal/difference, imo.
     
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