Our modem died on Monday night (may she R.I.P.). Jorge went to Telmex yesterday morning to get a new one and they told him they had to place a work order and a technician would bring it to install it within 72 hours. (Yeah sure, like I can survive three days without internet!). I said screw that, I will just go buy a new modem. Well, apparently you CAN'T buy a modem in this town! I went to five different stores and all of them told me that you have to call Telmex and wait for the technician. Why oh why can't you buy a DSL modem without going through Telmex? Why wouldn't they just give Jorge a new modem at the office? Why do we need a stupid technician to come with a simple thing like a modem? Seems like an awful waste of time and resources. Every store I talked to had the same disdainful remarks about Telmex and their monopoly, none of them were happy that they are "not allowed" to sell modems. WTF? So, I wait......and wait......and wait.....let's see how long it takes them to bring my stupid modem. (I am posting from work right now, not looking forward to another boring internet-less day).