Reservations Email ?

Discussion in 'Temptation Cancun' started by teamDMFP, Mar 12, 2021.

  1. teamDMFP

    teamDMFP Guru Registered Member

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    Hey everyone,

    We booked on the resort's website and have a confirmation number, but since we're paying the deposit with Amex it said "offline processing". We entered our info but noticed they haven't pulled the deposit yet.

    Anyone have a good email address for reservations? We just want to make sure our room is held as we booked for Halloween and they do sell out.

    Thanks.
     
  2. ScubaSteve

    ScubaSteve CCC's The Dude Registered Member

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    I only have contacts for premier reservations. So I don't think that would help.

    But anyway I put my deposit down today, and they only take VISA or MasterCard
     
  3. teamDMFP

    teamDMFP Guru Registered Member

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    They do take Amex but can’t process it via the website. I’ll give them a call on Monday and just make sure they get it done.
     
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