Refund Policy

Discussion in 'Temptation Cancun Forum' started by Todd And Aaron, Dec 1, 2020.

  1. Todd And Aaron

    Todd And Aaron Regular Registered Member

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    Hi, I was wandering what is Temptations policy regarding getting a credit if you cancel?
    I am a premier member and I know it States they will charge you a 1 night penalty if you cancel within 15 days. I was wandering with covid if they are doing this or not. If anyone else had had to experience this.
     
  2. FakeNewsTeam

    FakeNewsTeam It's a matter of time, but time is all we have! Registered Member

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    For the best answer call Premier directly and/or the hotel.
     
  3. Todd And Aaron

    Todd And Aaron Regular Registered Member

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    Thanks, I should of scrolled down a little more and noticed someone else already posted this question. I did get as full credit from premiere for next visit. This Covid is bullshit.
     
  4. Lindilou

    Lindilou Guru Registered Member

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    Were you able to get a full refund at under 15 days from your trip??
    We tried canceling our November trip a month ahead and they told us no refund, just postpone. They just told us that they were up and running full blast so it wasn't their fault if we couldn't go. Covid not an excuse.
     
  5. Lindilou

    Lindilou Guru Registered Member

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    Sorry misread! You had full "credit" for next trip just like us. :oops:
    Only problem was fixing a date that we thought would work! Hard to say when we'll be able to travel without being harassed or penalized when we get back
     
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