She has it in her hand as I am making this post. Just a few minutes before the office closed. She said the regional offices are in place to help out travelers with limited time. She applied in mid Feb, and at that time the DOS was still telling that 60 days was adequate time. Apparently not!!!
GREAT!!!! I have been watching this post waiting to hear that they got their passports. I am soooo happy for them. That's no joke, that was the ultimate last minute story.