yea it has nothing to do with them bumping people, expedia and orbitz still have rooms available at the oasis for peak week.
But it could be that the travel company he booked through has oversold their allotment of rooms. Just because Expedia and Orbitz still has rooms doesn't necessarily mean that other travel/charter companies have any left. And many time travel cpmpanies still list availability even when there really isn't any.
Travel companies basically buy blocks of rooms from the resort to sell to their clients. Many times they oversell the resort in that they book more people into the resort than they have rooms. When that happens they have to move people to a different resort. Legally when you book through a charter comapny or travel company all they have to do is guarentee youa room in a resort...they do not have to put you in th resort you choose so if they oversell it they can move you elsewhere. One travel site may sell all of it's rooms while another site may still have soem of it's rooms available. Unfortunately, it has also happened that even though a travel company has sold allof it's rooms it still shows availability on their website. Typically if you went through the whole booking processit would notlet you book at that resort even though it stillmght be showing as available. Have a I totally confused you now??? I learned all this from the people at BBG , my travel agent and also by representing some clients who were unhappy that their travel company moved them.
Just because a travel agent or service says there are rooms does not mean that there are any remaining. Just because you have a booking does not guarantee you a room at that hotel Most of the time it does. But nothing should surprise you.
she's just giving you information... which generally is what 'huh.......' requires... clarification. you won't know what happened in its entirety until you get to Cancun, I'm sure.
Im joking already... chill.... it is friday after all.. I think i will keep my information to myself next time.... Dear Client Attached is a notice from your Tour Operator in relation to the Health & Safety matters at the Oasis Cancun. You have verbally indicated to us that you are happy to accept this & as a result keep your reservation unchanged at the Oasis Cancun Hotel. You do not need to sign the attached letter as previously mentioned but we do need you to communicate the contents of this letter to the people in your travelling party. We need you to reply to this email to confirm you fully understand the contents of the letter & all of your party members accept the current fire procedures at the Hotel. If you have any further questions please do not hesitate to contact me. Please note that in accordance with the local Mexican regulations, the Oasis Cancun operates both a “manual” fire alarm & evacuation procedure. There are no automated bells, sirens or detectors to indicate a fire or smoke incident. The hotel procedure is to operate a regular security patrol on a 24 hours basis & in the event of any incident arising to manually raise the alarm. They will then knock on all doors in the hotel to notify customers of the incident. In addition the hotel will action telephone service to each room to provide information etc. If, however unlikely, that an incident would arise at the hotel, they consider it very important to let you know the local / hotel procedures. If as a result in reading the above you have any queries, please do not hesitate to contact your agent.
