"This is Mexico" is a phrase that often gets bandied about both by expats and locals alike and is usually used as an excuse for poor service somewhere or other. Poor service is poor service and whether you're dealing with a messed up restaurant order or inconsistencies in formal matters such as immigration it is still poor service whichever way you look at it. I dont see anything wrong with having a moan about it and wanting, maybe even helping to promote change for a more consistent efficient streamlined system. On the matter of immigration then it really is only immigrants like us who experience of this first hand. Truth be said, 99.9% of Mexicans dont have any experience of how immigrants are treated, lets not forget also that almost everyone over the age of 30 in Cancun is a migrant here even if not an immigrant. My wife (Mexican too) and with experience of being an immigrant in the UK is just as critical of the way things are done here as many of us are. On a perhaps more controversial note, I can only wish immigrants to the UK contributed the same positive affect on the economy of their adopted country as the majority of legal immigrants to Cancun do and I expect those from the US and maybe even Germany :wink: feel the same.