We all long suspected it but today immigration proved beyond doubt that they are giving many of us the run around just for the hell of it. I'm in the process of simply changing the address on my FM3. Last Thursday they told me it was ready but just needed to be signed and come back next Wednesday (today). We arrived and as usual there was a long line of people waiting to pick up their documents. After an hour and a half with a bored toddler and cramped stuffy conditions we made the front of the queue. The guy took the paperwork, popped behind a desk for all of 10 seconds, came back and said it still wasnt ready and to come back next week. Jannet, knowing he hadn't even checked, went mad at him, but he said there was nothing he could do and we should queue at the other desk to see when it would be ready. We'd had enough of queuing so Jannet jumped in and asked the same lady who had already told us it only needed signing a week ago. She took the papers off us and went to the original guy and told him sternly to find it. 1 minute later, miraculously, it was now ready and he handed it over to us. Obviously the guy was just trying to get the queue of people down as fast as possible so he could go home, but it doesn't take a genius to work out that that kind of policy is not going to reduce queues and waiting times :roll: Anyway 4 trips over 3 weeks, around 6 hours of queues, approx 80 photocopied pieces of paper, 2 letters from the landlord and I finally have my FM3 address changed and can press on again with my citizenship application.