I have a happy story: When I went into to Telmex to sign up for new phone service and internet they told me to expect to wait up to 5 weeks before they could install the line...THEN it would be another 5 business days before I would have internet. Well, less than 20 HOURS later I had a working phone line! And here it is, the 5th business day after installation and my DSL worked this morning!!! WOW! Now that is great service!