How can I get a response from the hotel to my enquiries?

Discussion in 'Temptation Cancun Forum' started by ian&cathie, Nov 19, 2008.

  1. ian&cathie

    ian&cathie Newbie Registered Member

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    How can I get the hotel to respond to e-mail enquiries? I have e-mailed the hotel several times regarding a promise made to my wife and I when we were there last year (during the conversion work) but can't get a reply at all and can't get any response on teh "live help" either - last time I was on for 45 minutes and still didn't get an operator. HELP! :(
     
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