Hotel Arranged Transfer Vs Usa Transfer

Discussion in 'Temptation Cancun' started by newbie1248, Nov 29, 2024 at 1:02 PM.

  1. newbie1248

    newbie1248 Enthusiast Registered Member

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    Hotel told us that a transfer from the airport to the hotel is included in our booking. In the past I have used USA Transfers. Is the hotel arranged transfer of similar quality/reliability ?
     
  2. MikeandHeather

    MikeandHeather I can choose my own title Registered Member

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    Hotel uses the “other guys”. Equipment is similar but we have waited for them quite awhile last two times. Never had that issue with USA. Next booking transport is not included so we are going back to USA Transfers.
     
  3. MrandMrsSmith

    MrandMrsSmith Regular Registered Member

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    If you booked through Premier / membership , it will be USA Transfers. Otherwise, the hotel uses another provider - can’t recall which one exactly.
     
  4. newbie1248

    newbie1248 Enthusiast Registered Member

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    No, it is not through Premier/Membership. I think the company is Aventour. Should I pass on it and pay the extra cost if USA Transfers ?
     
  5. MikeandHeather

    MikeandHeather I can choose my own title Registered Member

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    Aventour is OK, but they tend to overbook (as I said). Not sure the extra 20-30 min “possible” wait is worth $100? Up to you. We do like USA Transfers but when we book a Master or PH direct then transport with Aventour is included so….
     
  6. newbie1248

    newbie1248 Enthusiast Registered Member

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    we booked PH (first time). Not sure what you mean by the double quotes on possible ?
     
  7. MikeandHeather

    MikeandHeather I can choose my own title Registered Member

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    They seem to double book their drivers or maybe they don’t adjust when flights are delayed. We waited 30 minutes in September for an SUV and ended up just taking a bus van from them.
     
  8. newbie1248

    newbie1248 Enthusiast Registered Member

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