Desire Cancellation Policy

Discussion in 'Desire Resort Forum' started by suncouple14, Apr 10, 2020.

  1. suncouple14

    suncouple14 Enthusiast Registered Member

    Joined:
    Oct 27, 2013
    Messages:
    35
    Likes Received:
    74
    Location:
    Boston, Massachusetts
    Ratings:
    +76 / 0
    Looking to book in August. Anyone know the cancellation policy?
     
  2. Stacia_and_John

    Stacia_and_John T&A Tour Guide Registered Member

    Joined:
    Mar 1, 2012
    Messages:
    4,168
    Likes Received:
    2,777
    Location:
    Houston, TX
    Ratings:
    +4,226 / 14
    According to Desire's website RE the pandemic travel advisory, they make it clear that, while they are completely closed at least through April 30, they are reacting to governmental requirements... which are changing all the time.

    If you've not already booked, you may want to hold off. If you've booked already, they seem to have done a good job letting people shift their reservations at no charge... which they didn't do before nearly as easily. It's uncertain and changing all the time, so might be best to wait a bit. It's not like either resort will be "full" in August, even if travel is opened back up.

    I've got a reservation in place for end-June through July 4... Who knows if that's going to even be able to happen. It is worrisome.
     
    • Informative Informative x 1
    • List
  3. NorCalCpl

    NorCalCpl Enthusiast Registered Member

    Joined:
    Dec 3, 2019
    Messages:
    10
    Likes Received:
    34
    Location:
    CA
    Ratings:
    +35 / 0
    We booked through Hotels.com which was the cheapest we were able to find and you can cancel up to a week in advance with full refund.
     
  4. Stacia_and_John

    Stacia_and_John T&A Tour Guide Registered Member

    Joined:
    Mar 1, 2012
    Messages:
    4,168
    Likes Received:
    2,777
    Location:
    Houston, TX
    Ratings:
    +4,226 / 14
    Hotels.com is a good one to use if you're not a member, so that's awesome. Full refund a week out, that's easily do-able right now, certainly.
     
  5. suncouple14

    suncouple14 Enthusiast Registered Member

    Joined:
    Oct 27, 2013
    Messages:
    35
    Likes Received:
    74
    Location:
    Boston, Massachusetts
    Ratings:
    +76 / 0
    Thank you everyone for the information.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice