Can't logon to RCI Points web site

Discussion in 'Temptation Cancun' started by infidel, Jun 10, 2008.

  1. Roy and Marie

    Roy and Marie Guru Registered Member

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    You have the wrong web-site listed it's not cancun.com...
     
  2. soonn

    soonn Enthusiast Registered Member

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    Roy & Marie,

    Thanks.. I corrected it. Please send your complain too.

    Correction. the Website is www.cancuncare.com , please check it out for yourself.



    Thanks,



    Soon




    ----- Original Message ----
    From: Call3 KCRA <call3kcra>
    To: Soon Ng <ssng000>
    Sent: Thursday, July 10, 2008 10:27:07 AM
    Subject: Re: JTh 7/10 message for Joanne Wed-Re: Timeshare S/R

    Dear Soon Ng:

    Your message was referred to Joanne Wednesday.

    Call 3
     
  3. 12531

    12531 Addict Registered Member

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    the address for RCI us and Canada is
    RCI North America Office
    9998 North Michigan Road
    Carmel, IN 46032
    Phone: (317) 805-9000
    Fax: (317) 805-9335
    That would put it under the jurisdiction of the Indiana Attorney General. The website to file a complaint with them would be
    http://www.indianaconsumer.com/consumer_complaint.asp
    I suggest those of you affected by RCI's targeted points limitation flood the AG with complaints. It may peak enough interest for him to file a class action suit. It may be our only shot since it appears that Premier could care less about the issue. I intend to file. I have also filed a complaint with Profeco in Mexico and have received word from them that a meeting with Premier will be set. Any grief that can be put on premier and RCI is worth the work as without it we will all be (SOL)!
     
  4. otn

    otn Newbie Registered Member

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    Interesting turn of events over the last 5 days. On Monday, I had access to the RCI website. I was able to login, book, view account, etc. Went on a short trip Tuesday, came back Thursday, no access to RCI again. What a pain in the rear!
     
  5. 12531

    12531 Addict Registered Member

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    So exactly what ARE we getting for our RCI membership fee we must pay them!!!
     
  6. xoie's omah

    xoie's omah Addict Registered Member

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    We are getting a butt load of emails saying last chance to book whatever and no access!!! Kinda like rubbing salt in the wound I guess.
     
  7. pdtwo

    pdtwo Newbie Registered Member

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    Same thing here. I got on the RCI website earlier this week and thought everything was solved. Tried today and was denied access. Does anyone know if Chris Oldroyd is still trying to help? He hasn't put anything on here in a while.
     
  8. Ed and Rae

    Ed and Rae Enthusiast Registered Member

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    I can log on to the web site , but any searches I do for point trades come up empty.... Haven't tried everything , just places we were considering in the near future It always says there are no matches. However I can log on?
     
  9. infidel

    infidel Regular Registered Member

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    No luck here. I'll be down there in a couple of weeks w\contract in hand & find out exactly whats going on from the proverbial "horses mouth"
     
  10. Turbos

    Turbos Enthusiast Registered Member

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    I received an email from Chris back on July 8th, he advised me that an agreement was reached with RCI and the 60k cap should be lifted by weeks end, he received emails from members that the cap had already been lifted.....however this is not the case.

    I have called Premier Customer Service and they tell me the complete opposite. No aggreement has been reached and the 60k cap is still in effect. I have sent Chris a couple of emails requesting an update...but they have gone unanswered. The only phone call I received from Premier was from collections advising me that my July payment has not been received yet. I told them I will resume my payments when the 60k cap is lifted..
     
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