We have been Palace members since 1996, joining at the Cancun Palace. In March, we purchased 50 more weeks (promos to good to pass up) and stayed at the Cancun Palace. Have been reading the reviews on the hotel section and actually sent the link to Palace member services as well as the hotel public relations dept. I have had several responses that they are working diligently on the "pool" issues. The are considering eliminating food around the pool area. In addition, possibly limiting what is served at the pool bars with regards to certain fruit drinks and condiments. Because this resort is so popular, and crowded it is difficult for them to keep up with the pool looking crystal clear. They mentioned that they are "sanitary" to the standards they must hold but, the appearance is not soley due to the filtration system alone. When we return I will post on the hotel section our findings as this is our 2nd visit since the CP re-opened.