I've e-mailed EP with a problem I'm having booking some tours but I've not yet received a reply and our vacation is rapidly approaching......maybe someone in here can help. ( if this is the wrong place for this question please feel free to redirect me) I attempted to book 3 tours with EP... The first tour prompted me to pay thru Paypay, which I set up an account, paid the deposit thru Paypay with my credit card no problem. The next 2 tours I tried to booked "locked" during the Paypal process because I had not yet verified my Paypal account (my bad). So I stopped and verified my Paypal account and then tried to rebook the 2 tours that had been "locked" by EP. But, when I try to rebook the 2 "locked" tours.... EP says I'm duplicating tours and will not let me advance to the send deposit process. The site, also, will not let me "cancel" the 2 "locked" tours to start over with the booking process. Anyone with ideas? Would I have any problem with availability if I just wait until I get to Cancun to book the other 2 tours? Thanks in advance
I'm surprised that you havent had an email reply from EP, I will let them know of this thread and I'm sure they'll get in touch with you.
