Booking/reservation/payment

Discussion in 'Temptation Cancun Forum' started by BobcatFalcon, May 27, 2021.

  1. BobcatFalcon

    BobcatFalcon Enthusiast Registered Member

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    Booked for April 2022. Easter week. Received the confirmation email, but my AmEx has yet to be charged for the one night deposit.
    Should I call?? Be concerned?? It’s been since May 11.
     
  2. mexico24

    mexico24 Addict Registered Member

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    In the past they have attached a PDF with the credit card receipt the same day as the booking. Just call to make sure and ask about it. Its a pretty quick call. Press 4 for Temptation hotel.
     
    Last edited: May 27, 2021
  3. bevy

    bevy Addict Registered Member

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    mine did that to , so I sent them an email just to make sure I had filled out the payment form correctly . He told me it sometimes takes a while but after the email it came out the next day . So calling would not be a bad thing just to get them to move on it .
     
  4. BobcatFalcon

    BobcatFalcon Enthusiast Registered Member

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    Thank you. 20 minutes on hold and all set. Didn’t want lose our reservation.
     
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