:bash: All foreigners and locals BEWARE........ I own an Apple Mac Mini computer which recently malfunctioned. The microphone input and the CD/DVD player stopped functioning. We found a computer repair business in here in Cancun that and took it to them for repairs. At the time we dropped it off they gave us an estimate of the cost of the repairs and asked for a 1,000 peso deposit. We were told it would take about 1 week because they had to order a small circuit board to repair the microphone and a new cd/dvd player. This business displays the Apple logo on their business cards. They also have signage on and in their building proclaiming to be an " AUTHORIZED APPLE REPAIR CENTER". The name of this business is "Centro Autorizado de Servicio Solutiones Digitales". They had my computer for approx. 3 weeks, during which time we called them twice and stopped in from time to time to check on the status. We were given an array of excuses as to why it wasn't finished. We were also told that nothing was wrong with the DVD player. Finally I went into the store with a Spanish speaking computer science expert and Mr. Berni proceeded to misrepresent the status of the computer even to the extent of claiming to have replaced it's hard drive which was never an issue. This conversation with Mr. Rocky Berni got somewhat belligerent when he realized he couldn't fool my friend with his lies. Suddenly he proclaimed that the computer was finished. So I paid him an additional 207 pesos for the repairs and also purchased a flexible overlay for it's keyboard at 350 pesos. Upon arriving home we hooked up the computer and the cd/dvd still didn't work and the microphone input also did not function. My expert then disassembled the computer and photographed all it's internal parts. The fan was completely clogged with dirt and dust and so was the hard drive. None of the lock-tight on the screws that held together these parts hadn't been disturbed and there were no fingerprints in the large amounts of dust on all it's internal components. Also we have photographic evidence that a liquid was spilled onto the chassis of the computer. It was obviously a lie for Mr. Berni to have proclaimed he had"temporarily" replaced the hard drive for diagnostic purposes. This was a running modification of his first statement that he had replaced it. Not only did the microphone and DVD not work but the Operating System disk that was perfect when I gave it to them was now scratched and unreadable. I went back to confront Mr. Berni yesterday and was told by that my computer was working when it left their facility and that they would do nothing about it. OK, so then I asked for a refund on the Icover that I had purchased. Since my computer still wasn't wasn't working, I had no use for it. Mr. Berni told me I could only have a store credit. I told him a store credit was useless to me since I would never be back to his facility. I asked to see the manager, he went to check, and came back and said she was "out". So the bottom line is that we paid 1,207 pesos for absolutely nothing and they would not even refund and unopened unused item for us. The address is....... Av. Palenque No 46 A. , Cancun. SM26 MZ17. I would STRONGLY discourage any of you from using them for the repair and servicing of your Apple and or PC computers. We will be filing a complaint to Apple Mexico, Apple USA, and PROFECO here in Cancun.