It's great that we have some direct input on cancuncare from the Management Team at Grand Oasis Viva, but I wanted to try and make their job of answering queries a little easier. If you have a question you'd like answered please post it to this thread and Valentina or one of the team will get back to you. By keeping all the questions in one place we can avoid Oasis staff from having to hunt around all the different threads, maybe missing some queries and possibly answering the same query several different times. Please, before asking a question, have a good read through of the threads already posted and see if it has been asked and answered elsewhere. A good place to start that should answer most queries is the thread linked below: http://www.cancuncare.com/forum/grand-oasis-viva/28302-outcome-meeting-oasis-viva.html Anyone should feel free to jump in and answer a query if you are sure you know the answer from reading other threads or visiting the hotel yourself.