Adding an extra day: chances?

Call and speak to her. VERY helpful. We added a few nights.
Contact:
NADIA WINZIG

Agente de Reservaciones
Reservations Agent
+52 (998) 193-23-89
Desire Experience 1-888-211-3241 from USA & CAN

LADA 800 MEX: 01 800 500 0587

Temptation Experience 1-888-299-7705 from USA & CAN

LADA 800 MEX: 01 800 215 1000

Monday - Friday 08:00 to 20:00 Hrs (CST)

Saturday 09:00 to 18:00 Hrs (CST)

 

YES! We managed to add an extra day.

 

It wasn't Halloween, but once in February they were sold out one of the nights we needed on a short notice booking so we booked 2 nights prior and the 4 nights after in 2 separate reservations knowing we may have to check out for a night. After we got there, at check in they ask if we knew we had skipped a night on our reservation like we had made a mistake? We acted surprised and was told to check back on the morning of the first scheduled check out. We did and they took care of us. Matched the price of what we paid for the other nights and never even had to switch rooms.

 

We done that once as well it was even April busy time,we stayed extra 3 days , most likely they will have room, but good luck

 

Must have been quite a guy.

 

We just did that this week. I found Mario in the lobby and casually mentioned an extra night as we were to leave on the morning of the 16th and miss the party. He was more than helpful. He found the head of reservations and in minutes they extended my wife and I plus our friends.
The opening was awesome. Hope you all caught my live videos on facebook.

It never hurts to ask