Hi, you can upgrade to Spice to get a remodeled room only if you booked a Flirt category. If your flight leaves late, you can either extend your...
Thank you so much for your suggestions Laura, we will make sure to pin the theme nights on top to make sure everyone can see them and add the...
Yes, there is a charge of $12 USD for room service.
Anything you want that is listed on the room service menu and there is a $12 charge.
Of course, we want our guests to participate. We have a dress code for each night and we are posting everything on our Facebook fan page. For...
Hi Mike and Kellie, you can send us an inbox on Facebook (Oasis Viva- https://www.facebook.com/OasisViva) with your reservation name and dates and...
Thanks for your comments! As you said, we are trying to have direct contact with all of you and we are very greatful for Steve and this site...
Hi, our day pass is $790 MXN from 9 am to 6 pm, if you want you can extend it for $280 MXN more to enjoy our theme nights and evening activities.
We answer to all of TripAdvisor reviews daily, both negative and positive. Sometimes we take a little bit longer (2-3 days) to answer the negative...
Sorry for the delay on the answer, I was just looking at the "ask the GOV Management" thread. We are working on it, we plan on having at least one...
Could you please send me an inbox with your room number and information to see what I can do for you. What room did you book? Thanks!
Yes, with our Runaway Program you can talk to our concierges at Oasis Plus and they will help you make a reservation. Regarding transportation,...
Hi everyone! I'm Adriana and I'll be helping Valentina answer some of your questions. Please be patient with me, I'm just learning how to use this...
Our Kinky Pirate Adventure (Captain Hook) is exclusively for our Grand Oasis Viva and Oasis Sens guests.
