Booking Refund

Discussion in 'Temptation Cancun' started by TCF, Apr 22, 2020.

  1. johng24

    johng24 Regular Registered Member

    Joined:
    Dec 23, 2015
    Messages:
    115
    Likes Received:
    475
    Location:
    Ohio. GO BUCKS
    Ratings:
    +502 / 0
  2. johng24

    johng24 Regular Registered Member

    Joined:
    Dec 23, 2015
    Messages:
    115
    Likes Received:
    475
    Location:
    Ohio. GO BUCKS
    Ratings:
    +502 / 0
    Steve, does the resort do any kind of price matching?
     
  3. Steve

    Steve Administrator Owner

    Joined:
    Feb 14, 2003
    Messages:
    17,466
    Likes Received:
    4,979
    Location:
    Cancun
    Ratings:
    +7,261 / 14
    I think Premier do, but I'm not sure about general sales.

    No harm in trying
     
  4. johng24

    johng24 Regular Registered Member

    Joined:
    Dec 23, 2015
    Messages:
    115
    Likes Received:
    475
    Location:
    Ohio. GO BUCKS
    Ratings:
    +502 / 0
    Do you have the actual email address?
     
  5. Steve

    Steve Administrator Owner

    Joined:
    Feb 14, 2003
    Messages:
    17,466
    Likes Received:
    4,979
    Location:
    Cancun
    Ratings:
    +7,261 / 14
    Last edited: Apr 23, 2020
  6. matchandherbetterhalf

    matchandherbetterhalf I can choose my own title Registered Member

    Joined:
    Dec 9, 2017
    Messages:
    1,234
    Likes Received:
    2,082
    Location:
    Canada
    Ratings:
    +3,027 / 4
    It does. The info on TTR's best price guarantee is on their website. Take a screenshot of the price you find, as it could change before the resort gets around to approving your price match.
     
  7. johng24

    johng24 Regular Registered Member

    Joined:
    Dec 23, 2015
    Messages:
    115
    Likes Received:
    475
    Location:
    Ohio. GO BUCKS
    Ratings:
    +502 / 0
    Yea I’m not to tech savvy and I even had my daughter try but we couldn’t figure out how to load the pic on there email where it says contact us. If I had their actual email then I could do it. I’ve emailed them asking for the actual email address.
     
  8. txcpl1129

    txcpl1129 Regular Registered Member

    Joined:
    Sep 8, 2016
    Messages:
    209
    Likes Received:
    923
    Location:
    Houston
    Ratings:
    +993 / 0
    may try these as I have gotten emails back from these addresses

    reservations2@original-group.com
    reservations4@premier-experience.mx
    specialattention@original-group.com

    Hopefully someone will reply from one of those addresses..
     
  9. Vince & Wendy

    Vince & Wendy Welcome to Never, Never Land! Registered Member

    Joined:
    Apr 30, 2007
    Messages:
    1,752
    Likes Received:
    649
    Location:
    Peachland, BC Canada
    Ratings:
    +792 / 0
    Wrong website that is not the resort though it does take bookings fottthe resort.
     
    Last edited by a moderator: Apr 23, 2020
  10. matchandherbetterhalf

    matchandherbetterhalf I can choose my own title Registered Member

    Joined:
    Dec 9, 2017
    Messages:
    1,234
    Likes Received:
    2,082
    Location:
    Canada
    Ratings:
    +3,027 / 4
    Looking at my price match emails: I got my price match by emailing reservations1@original-group.com. I believe that was thru the price match link I clicked on the TTR site.

    Note that if you get a price match, the resort will not give you any of the special offers people get for booking at their posted rates, e.g., free airport shuttle, cash back, etc.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice