Upgrade rates upon arrival

I have been swapping emails with the resort and I have received the following information regarding upgrades. Hope this helps! See below:

The up grade is subject to availability, (to check & pay on arrival´s day), you have booked a DELUX LAGOON VIEW ROOM, the cost for the up grade are as follows:

To an Delux Ocean View 30 usd per night, per room
To a Club Lagoon View (with Jacuzzi) 30 usd per night, per room without amenities
To a Club Lagoon View (with Jacuzzi) 50 usd per night, per room with amenities
To a Club Ocean View (with Jacuzzi) 50 usd per night, per room without amenities
To a Club Ocean View (with Jacuzzi) 75 usd per night, per room with amenities

Amenities are:
*robes
*sleepers
*fruit (on arrival)
*bottle of sparkling wine (on arrival)
*plate of sweets (on arrival)
*mini fridge with beverages (re stocked every day on your stay)
*Lunch on a boat by the lagoon area (reservation is required)
*1 In room dinner (reservation is required)

 

I called the resort yesterday and said only the "Golden" ocean view club room had the mini fridge

Resort told me the only difference between ocean view club room and golden ocean view club room was the moving from the 5th floor to the 6th and getting a fridge.

I'm stil confused on this whole topic lol

 

I've been swapping emails with Yansan Martinez, Public Relations and Wedding Coordinator (and, no, I'm not getting married - already hitched) and she has been very helpful. Her email address is weddings@goldencancun.com Hopefully she can clear up any confusion you still have.

 

thank you...I will email today. It's weird too because I can't book a "golden" room on expedia....hmmm

 

thanks for the info!!!!! I have emailed her!

 

We upgraded from a Deluxe Lagoon view to a Deluxe Ocean view for $30.00 a night.

 

I have emailed twice, but no answer :huh:

 

did they happen to tell you how much the upgrade would be from Deluxe to Club? We reserved oceanview deluxe, and are thinking of upgrading to oceanview club..... depending on availablility and how much of course

 

Try this email Susana Magaña" info@parnassusresorts.com I have written to her a couple of times and gotten responses.....and I even got an email Easter card a couple of weeks ago !!

 

Thanks! I sent that email address a message ........ hopefully I hear back before my trip in 9 days!!!

About how long did it take to get a response?