I want to start my review off by thanking everyone here on the forum for all the great info that has been posted. It helped alot. On to the trip, We left Greensboro, nc early saturday morning, got into Atlanta for a 3 hour layover. Got into cancun at 1:50. got thru customs with no problems, went outside and meet the USA tranfers rep. Within 5 minutes we were in the truck and on the way to the resort. having a private transfer was great(even though our package included transfer, but wasn't private) it was money well spent. Got to the resort in about 20 minutes, they took us to the beer garden, brought us welcome drinks, and within a few minutes were checking us in. Got to the room, we booked a lagoon view deluxe. i was very happy to learn we were on the 6th floor. It was a great view of the lagoon. We loved the room. Very clean and didn't seem to be worn out or old like some people have said. Lighting was just fine, contrary to other reviews. Bed was great, but it was a little short for someone over 6 feet tall. But my favorite thing about the room was the jacuzzi, i have a bad back and it helped every day. I miss that tub. lol. one word of caution about the rooms, i remember seeing Hammie post about it but forgot till it happened. the tile flooring is VERY slick if your feet are wet. I forgot and took of my flip flops after getting back from the pool, as soon as i took them off, i went down. My knee is still pretty sore. So be very careful. As for the bars, we spent a little time at the beer garden, service was great. Never got to make it to dolphins, so cant speak on it. but the tiki bar, rocked. First day there we meet Fonzie, he is a great guy and goes the extra mile to take care of you. the one day he had off, the service wasn't that great and the bartender really didn't interact with the gusts much. I did give Fonzie a hat since i heard he collected them. He works his butt off so please make sure to tip him, he deserves it. And it helps in the long run, no waiting for drinks and stuff like that. We only really got to be there for the beach party down by the pool and for the tiki bar party. Both were great and the after dinner show at the beach party was fun to watch. At night Jose was at the tiki bar. he is another great bartender. even though he gave me Mexican Viagra as my first shot on our fist night. yikes. We only ate dinner at pier 12 and sumo. Food was great. Had snacks at breeze's, great snack food. Now lets get into the problems. Let me say this upfront, this might not happen to other people, but we didn't let it spoil our trip and we are going to be going back next year hopefully. Our room had the fridge that was to be restocked daily. We really only needed the water and beers restocked. We loved the tecate lite. Sunday our fridge was restocked with no problems. But you only get 2 tecate and between 2 people, we needed more. So i went accross the street to the little store and bought a 6 pack. Well monday comes around and we head out for the day, when we come back, the room had been cleaned, but fridge had not been restocked. So i called the front desk and informed them of the problem, they sent someone right up with beer and water. We still had part of the 6 pack left. no biggie. Well teusday we get up and go eat breakfast then head out to the pool. So after a few hours i run up to the room real quick, room had been cleaned, but when i open the fridge, they didnt restock it again. So i call the front desk again and they say they will send someone up. At this point i still had 4 or 5 beers left from the 6 pack( we had gotten it but never got around to drinking it). So when we finally get done at the pool we go back up to get ready to go eat. I open the fridge, and it had been restocked, one problem though, they took what was left of my beer and a mt.dew. So i went down to the front desk to talk to them about it. The only reason i was upset was for 2 days they did not restock the fridge that we were paying for, then when they finally do after me calling they take what i had gone and bought myself. Tried to speak with a manager but was told they were in a meeting every time i called the front desk or went down. Only thing they ever did to try and fix the problem was bring me 2 beers. Even though what i really wanted was my mt.dew, i have to have my mt.dew. Sorry for going on like that but it just hit a nerve. But like I said, we loved the resort and most of the staff. They work hard to make sure you have a good vacation and we will go back. We were very surprised and the qaulity of everything for what we spent. Only other all inclusive we have been to was sandals in Jamaica, and it was close to double the cost of this vacation. We meet alot of super people and cant wait to get back. If anyone has any questions please ask away. p.s. i miss having my dos equis. :icon_cry: cant get back into my coors light. lol
that restocking problems can be easily solved. $20 tip the first night you are there to the housekeeping (usually same person cleans it so she will know). not only you will get extra beers and water, you will also get extra towels and they make animals out of them!!!
That's the weird thing. First day I left 20 when we went out that morning and left a note saying thank you and asked for extra tecate. And the next morning think I left like 5it bucks or so. Then the restocking problem started. But we did get towels and towel animals with flower pedals. So I don't know. But oh well, we didn't let it ruin the vacation and we will be back. Just waiting to find out air fare for next june
thats shitty!!!! last 2 years (4times) staying at GP and i do that, i have no problem.... btw, feel free to post pictures here