Sorry if this has already been discussed but I couldn’t find anything on it. I received a call from a person at Serenada a company based in Las Vegas, saying they would like to buy my membership. Now I know there are time share scams out there and to avoid people who proactive call you but this was different as he had all my information. In addition to my personal info like phone #, email and home address he also had my contract # number of nights I purchased and at what level. I am really concerned how he got this information and what else he might have. I believe this to be a scam because he offered to buy my membership at way more than twice what I paid for it, which is not necessary you can go on many time share websites and purchase someone’s remaining membership for a lot less, so I found out when I did some research. I did get an email proposal and it looks very professional which most scams do. Has anyone else received this?
Lots of people on here have gotten those calls. I'd be very wary of it myself, after all if something sounds too good to be true then... well you know the rest. I wonder if anyone here is a lawyer who could check into this to see if it's the real deal or not.
We arrived home from TTR 9 days ago, to a weird message on machine very similiar to what you have stated. We called back and the promises to buy our membership were outlandish. Using his formula we were going to get 60K for our membership. But there were 'catchs'. The guy was very slick and had all the right answers to our questions. He was evasive on his company tho or exactly where he was located. There were huge red flags and obviously a scam. However, like you, we were alarmed about how much info he had on us. Our contract states all info is confidential. I called Original Resorts and reported all of this a week ago Monday (9 days ago) I spoke to Eduardo. I advise U do the same. I was told this has been happening to some members, for some time now. They are not sure how or where this is stemming from. It could be SFX or RCI has been hacked. O.R. needs to know of your situation
They are aware of it and admitted they got hacked. "Concierge Premier In México there is a federal law on protection of the personal data, we wouldn't share any of your personal information, unfortunately, recently we've been hacked, it was a global hack, but you're information is secure now, more than ever, they can't take over your membership at all without your authorisation. Don't worry we are taking care of it. May 30 at 3:36pm " There are a number of "companies"/scammers who are calling beyond seranada. All scams if they are coming out of the blue. If you agree you end up signing a contract to sell via an escrow company but in the fine print the 10% of the sale price fee is payable by you not the escrow company, which is how they try to scam your money. Oh yea, here is a picture of the "business office" for serenada.... If you are a premier member it's not a bad idea to join the fb group they run, when I had some booking issues I was able to message them directly there and got it all sorted out much easier than dealing with lots of people over the phone. https://www.facebook.com/groups/242759709217081/
One wonders what information was hacked? Are you on automatic payments with bank accounts or CC listed? Did you put down a CC for the initial deposit? Were these items along with your name, address and any other personal information they had compromised? Might want to keep an eye on your accounts for a little while to see if any unusual activity occurs or accounts are openned in your name. Jamie
How is the scam set up and how do they get the commission before the owner is funded? I have an attorney looking it over as we speak. She said the initial letter of intent looked fine. CRM Realty is the company that contacted us. Our attorney couldn't find anything wrong with CRM. We received a contract today and the title/escrow companies information too. Says the funds are held in escrow at Latin American Equity Fund and we have to pay the commission after we have funds. They said the commission is due within 5 days after we get our funds. They did say it is paid outside of this closing but not before we get our funds. I couldn't find anything on facebook but not sure where to look for the conversations. I sent the contract to our attorney today we will see what she says. There are clauses that we do not like in the contract. I'll keep you posted.
The dude who called us is with spouting another company name. RTR is the name we got. Never heard of CRM Realty. Perhaps there are several scammers out therr right now
Thank you for the responses. I went ahead and ordered a new Amex card with a new number since this was what I used for the deposit. I pay my monthly payments via pay pal, I know there is a fee but the extra layer of protection is worth it because I link my pay pal to a pre paid card no real risk there. I will report this to original resorts tomorrow.