Credit Card Dispute/Chargebacks Specialist - Cancun, MX JOB DESCRIPTION The purpose of this role is to handle credit card disputes with the aim of significantly reducing charge backs from credit card companies. The role involves working with the various departments at the resorts to investigate charges and resolve claims across the Americas (North, South and Central America). The role is highly interactive and involves a high degree of professionalism and diplomacy. This role reports to the Director of Treasury. The hours are 9-6 Monday to Friday. Opportunities for growth exist for professional, dedicated, career minded individuals. SKILLS AND PROFILE • Previous experience handling credit card disputes for a major online retailer like Amazon or Ebay in the US or Canada (Required!!) • Results oriented and goal driven, with the ability to investigate and find evidence to back up the resort • Assertive with the ability to push back and negotiate • Professional and responsible • Previous experience living abroad would be preferred • Fluent in English and Spanish (this is a MUST!) LOCATION: CANCUN, MX SALARY AND BENEFITS Attractive local salary with a results based commission scheme. Relocation support and work visa application support will be provided. Contact: Please contact me through PM for more info. Thanks!
I'm just curious - why don't companies like to post the salary? What is an "attractive local salary" - it could mean so much to so many different people? I like to know the salary is in a range I'd be interested before taking the time to apply for a position. Like I say, I'm just curious and it has cropped up before.
Hmmm... I'd be surprised if very many people fill this requirement. Personally, I don't know anyone who has worked for a major online retailer, let alone handling credit card disputes. Maybe I don't get out much...
Personally if I had experience working in a similar position for one of those big retailers in the US/Canada AND spoke fluent Spanish and English (the 2 "must-haves"), I'd be asking for a heck of a lot more than "local salary" and commissions. I'm guessing less than 10 people in the entire world fit both those requirements.
That's what I figured. Add onto it the obvious requirement of wanting to live in Mexico, and Cancun in particular.
