just received a fake call from an organization calling themselves Expedia Cancun. 619-684-7154 They called to say they were verifying my trip to TTR which we got thru Expedia. They gave our travel times and airlines and checkin information to me . Then they try to see if I was interested in any additional excursions for the week. I hung up and called Expedia 877-261-3523. They had no record of the call. They had no knowledge of Expedia Cancun or the phone number (619-) So I wanted to let everyone here know ....
Question where did they get the information about your trip from if Expidia didn't give it to them?? That number comes out from San Diego Ca. I found one review on this number Review for 619684715 "Callers with a heavy accent was a Concierge by Expedia regarding our travel in two weeks after Cancun. Voicemail. Caller was caretaker of Expedia call over the holiday I`ll be on the next few weeks. I do not answer, but belongs to the voice mail. Caller was calling janitor by Expedia over the holiday will I on in two weeks. " +16196847154, 0, , 10/22/2015 12:00:00 AM T
Those conniving thieves get more and more creative. Sadly, they keep at it because some people still fall for that. A couple weeks ago I got an email from "paypal" wanting me to log in and update my information. They provided a link so I could just click it and take me to paypal. I knew better than to fall for it. But I did copy and paste the link out of curiosity and sure enough it wasn't paypal.com. So they were trying to phish me.
We also booked through Expedia. We received the same call a week or two prior to our trip, I let it go to voicemail. They stated they were Expedia Concierge and wanting to help us schedule any excursions or other bookings. We received another call the day we arrived, but to our actual room. The room call was the same Expedia concierge welcoming us to Cancun and wanting to know if we needed help booking and excursions or anything else. I hung up! I suggest you ignore them.
I think they could have only got your details from Expedia. Expedia is a huge company and it probably isn't that surprising that the particular person at Expedia you called didn't know of it. It's a common ploy for companies involved in your booking to try and upsell tours - there's quite a bit of commission in it. A lot of airport transfer companies will try and arrange a meeting with you purportedly to give you your return trip vouchers, and then try to sell you tours. Just one other reason why I like USA Transfers, because they don't do that. Also companies like Apple, Sunwing and Thomas Cook etc hold 'welcome meetings' as soon as possible after you arrive. A rep who has been in Cancun for a few months gives you a little bit of 'local info' (usually warning you off booking tours locally) and then try and sell you their own overpriced tours, before you have chance to find out for yourselves that they are overpriced.
We booked our first TTR trip last year using Orbits, same Company as Expedia for the most part. We never got the phone call before the trip but if they did call and didn't leave a message I may have put them on the ignore list in my phone. If you call and your name doesn't come up on the phone and you don't leave a message welcome to the ignore list club. We did receive a call to our room on last years trip welcoming us to Temptations and asked if we wanted to do any excursions, Donna took the call and said NO and hung up, the phone got disconnected from the wall after that. Ain't Nobody Got Time for That!! T
I vaguely recall getting a call last Oct, after arriving we declined and then remembered to UNPLUG the phone, as the sales people will call to try to get you to buy in.....we also pass on those things!! D
Definitely. I didn't know any better my first trip. Saw the Thomas Cook rep and booked a tour to Xel Ha through them. Total rip-off! Pick-up from hotel at 7am, then left in a coach car park for 30 mins until a bigger coach showed up to share with people from other hotels. We were done by 2pm, but had to stick around until late afternoon for the transfer back. Didn't get back to the hotel until around 8:30pm. Worked out later we could have booked a private transfer through USA Transfers, cheaper, and able to stipulate what times preferred for drop-off and pick-up.
I booked a hotel stay thru Expedia last year, 2 months before stay. A month later, I received a phone call from Expedia Concierge, male with a thick Filipino accent, stating that my booked hotel is closed & that I must change to another hotel close by, with an extra $30 cost, & he needs my credit card info to make the change. I declined & hung up. Thought it was a scam. I later check the reservation online & called the regular Expedia phone line, everything was normal. I arrived at hotel a month later, & did find out that the hotel was actually closed for renovations. So after 2 hours of frantic phone call, Expedia set me up at another hotel with no extra charges. Guess lesson learned is that they may be legit, but call the actually hotel directly to confirm...
