E-mail address for resort?

Discussion in 'Temptation Cancun' started by kd1977, Aug 5, 2010.

  1. kd1977

    kd1977 Regular Registered Member

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    Hi guys!

    I was wondering if any of you know what the best E-mail address is to write to the resort a& ask them for a confirmation of my group’s reservations? We have had some scary stuff happen with our reservations through Expedia, so I want to make sure the Hotel has us in their system!

    Thanks guys!
     
  2. tere

    tere Guru Registered Member

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    Can't help with the email address but you are right to confirm directly with the resort. I just read a scary article about a .com travel site that I've used personally, that is cancelling reservations without customers knowing. It was in the St. Petersburg Times on-line today..Let us know what happens!
     
  3. davp22

    davp22 Addict Registered Member

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    I've tried emailing the resort a few times via their website to make sure we could get rooms close to trevillyan (with whom we travel with) with no responses.
     
  4. Bundles

    Bundles Enthusiast Registered Member

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    We booked through Expedia as well and I just called because of your post. The hotel had our reservation. Here's the toll free number: 877-485-8367.

    Good luck!
     
  5. kd1977

    kd1977 Regular Registered Member

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    Thank you! I called the toll-free # and they confirmed all 6 of our rooms! Phew! I also called to confirm our Mexicana flight since they have declared bankruptcy and I wanted to make sure our flight was stil secure...and it is!

    We will be there in 22 days no matter what!!! :xyxthumbs:
     
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