If you have encountered problems with them similar to the ones listed in the article, you proly would be entitled to some sort of recovery. The one that I know most folks ran into is the rediculously high interest rates on their financing of a computer even for folks who have spotless credit!! 29.9% should be outright illegal!!! (bring back the usary laws! The mob gives better rates than that!!!) http://www.chicagotribune.com/business/technology/sns-ap-dell-lawsuit,0,3846440.story Oh...an the customer service....."what's that?" Michelle
