Making our first trip to Temptation this weekend and have had issues getting the hotel to respond via email. We were hoping to confirm our reservation. Sent an email Monday and still no response. Is this normal?
I'd be surprised if they even listened to your request! lol Four trips and not once have the given into my request or even acknowledged it when I checked in hahah
Last time they acknowledged our request, and then quickly said that they couldn't accommodate it. And, that was that - there wasn't much room for discussion.
Same problem. Requested a quiet room....needless to say we were basically sleeping in patyos! Went back down asked to switch and they said there was nothing they could do rooms were all booked. We know that wasn't the case because the resort was not that busy also we realized if the door stopper is down and the door is shut it means no one is in that room. Very frustrating they couldn't accommodate us better.