Changing reservation due to lower price?

Discussion in 'Temptation Cancun' started by B & J, Sep 1, 2009.

  1. B & J

    B & J Regular Registered Member

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    I am wondering if anyone has had any experience in dealing with Temptations through email.

    We booked our reservation for October 8 - 12th back in May. (yes we like to plan early). We booked directly through the Temptations site and at the time the rate was $204 a night for Ocean View.
    Out of curiousity I went on the site and looked today and for the same nights I see that I can now get a Jacuzzi room for $198 a night. I called the toll free number and they said to email in response to my reservation email which I did.
    So guess I'm just wondering if anyone has had any experience in this area or in the area of cancelling a reservation? If they give us a hard time or dont respond that is my other option - to just cancel and rebook.

    Thanks!
     
  2. twinimini

    twinimini I can choose my own title Registered Member

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    Keep us posted as to how you make out with TTR and the pricing issues. I'd be curious if they are cooperative on this issue.

    BTW, I like your avatar and the background in it!
     
  3. traveltime

    traveltime Enthusiast Registered Member

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    We got the lower rate!! No problem!
     
  4. funinvirginia

    funinvirginia Enthusiast Registered Member

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    We did too!! They were great about it with no problems.
     
  5. B & J

    B & J Regular Registered Member

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    Just wanted to update that I received an email back from TTR and they changed our reservation no problem! We are now booked for a Jacuzzi room at the lower rate. Can't wait!! :)
     
  6. Deleted member 9443

    Deleted member 9443 Guest

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    Great work! Nice to hear it was no problem! See you on the 8th ! One month away!
     
  7. B & J

    B & J Regular Registered Member

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    Hoping this month goes by fast! Can't wait to be at Temptations!
     
  8. Deleted member 9443

    Deleted member 9443 Guest

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    It will fly by...takes me a week to pack!!
     
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