Hi Docnnurse, My name is Jessica and I'm a representative for alpharooms.com. This platform isn't monitored 24/7 so please accept my apologies...
Hi mnjvegas, My name is Jessica and I'm a representative for alpharooms.com. You should be able to modify your booking through the My Account...
Hi halifaxdan, I've replied to your Private Message. Thanks, Jessica alpharooms
Hi robNstacy, I'm sorry to hear you've not received a reply to your query yet. Please email alfie@alpharooms.com with your itinerary reference...
Hi Cheers2US, Thanks for your feedback. I can confirm that your email to alfie@alpharooms.com has been received and our Customer Service...
Hi Donald, Every customer who books with us receives an accommodation voucher which features a 24/7 emergency number for any in-resort travel...
Hi Anna and Chris, Thanks for your posts and sorry I've not got back to you sooner. I can see you've emailed alfie@alpharooms.com so I will...
Hi everyone, Just to confirm, we do currently charge a £40 cancellation fee as standard when a booking is cancelled outside 7 days before travel....
Hi DC_Manny, Thanks for your message. This is most likely happening because the hotel won't accept the booking for less than 5 nights. If you...
Hi sjw2014, The rates shown on our site are taken from a variety of different travel providers. This is why you might see two different rates for...
Hi dean&emma, I'm sorry to hear you've had some problems. Please can you email alfie@alpharooms.com with your itinerary reference number and...
Hi Youngmarriedcouple, I'm sorry to hear you've been experiencing some issues with our site. You can book from the US - just change the flag at...
Hi canadiankate, I'm really sorry to hear you've experienced issues contacting us and making a payment. If you're still having problems please...
