We went to Temptation Miches and Desire Miches this past January We booked via Original's website, which offered the Stay & Play 5% cash back, which is similar to what The Guestbook used to be. (I did try logging in to the Guestbook website, but no rewards are listed) Just wondering if anyone who had booked for Miches has received their cash back?
I originally had the same issue when we stayed in October. I had to fill in the info on guest book as a missing stay. I finally got the 5% back a few weeks later.
Just tried to do that and the Miches resorts are not in their drop-down menu :-( So I chose "Temptation Cancun" instead, since the booking said "Temptation Grand Miches" - close enough, I hope. THEN, my dates were Jan 2 - 9, 2024. When I chose those dates, I got an error "More than 60 days" This is the punishment I get for being patient.
Received a reply from The Guestbook they denied my claim. They said the resort is no longer affiliated with them. I'm really pissed off because the resort was affiliated with them at the time of booking. Why promote 5% cash back if you are not going to follow through?
Update: I filed a formal complaint. The CEO of The Guestbook replied with an apology and issued my 5% refund.
