Service worries before renovation/closing...

Discussion in 'Temptation Cancun' started by WestHoustonCouple, Jul 22, 2016.

  1. Stacia_and_John

    Stacia_and_John T&A Tour Guide Registered Member

    Joined:
    Mar 1, 2012
    Messages:
    4,338
    Likes Received:
    3,034
    Location:
    Houston, TX
    Ratings:
    +4,620 / 14
  2. Nikki&Ira

    Nikki&Ira Secretary of Octoberbreast Registered Member

    Joined:
    Jan 9, 2014
    Messages:
    2,575
    Likes Received:
    747
    Location:
    Fredericton NB
    Ratings:
    +921 / 6
    Best.
    Advice.
    Ever.

    Nikki
     
  3. Donna & Tim

    Donna & Tim I can choose my own title Registered Member

    Joined:
    Jun 3, 2015
    Messages:
    3,112
    Likes Received:
    1,070
    Location:
    NW Connecticut
    Ratings:
    +1,605 / 6
    I totally agree book the trip it's going to be a great party the last few weeks the old Temptation we all have come to love is open.

    T
     
  4. wild1s

    wild1s Naughty 'n Nice Registered Member

    Joined:
    Aug 29, 2012
    Messages:
    2,138
    Likes Received:
    2,582
    Location:
    Eastern USA
    Ratings:
    +3,877 / 9
    Hmm. I guess we have to choose between getting screwed or cheeseburgers.
     
  5. typeoxpress

    typeoxpress Guru Registered Member

    Joined:
    Dec 8, 2004
    Messages:
    657
    Likes Received:
    254
    Location:
    Davenport, Iowa
    Ratings:
    +322 / 1
    Well we were there July 4-11th this was our 10th trip. In our opinion, they were under staffed. Not sure if they were more people then typical or if some of the staff have already left. Drinks were slow at the Diego's pool bar and PatyO's. At PatyO's they did have the buffet bar open and servers taking orders but it was still very slow.

    One afternoon I actually had to order 3 times to get 3 drinks from 3 bartenders, never have we had that service at the pool bar.

    It was a rocky start with the check in but we didn't want to let that ruin the trip.

    We hope that they don't loose what they had with the new renos. We always enjoy our trips to TTR it's always the atmosphere and people that make the atmosphere. Service has always been superior and never questioned. But this trip did stand out on the staff and service side.

    All in prospective, it wasn't the greatest service for us this time.
     
  6. Tyler and Angie

    Tyler and Angie Guru Registered Member

    Joined:
    Sep 18, 2015
    Messages:
    687
    Likes Received:
    826
    Location:
    Southeast
    Ratings:
    +1,018 / 2
    We were there June 28-July 6th and didn't experience any issues. Check in was smooth, we were able to get the room we requested.
    As for the bars and being served, never experienced anything unusual. It was a big crowd over the fourth weekend but didn't see any unusual or lacking service.
    I think sometimes we get to used to our fast paced life back at home and in Mexico that attitude just doesn't exist.
    We're headed back in August and don't expect any difference but we will report back after we get back.
     
  7. SexxyFunnCpl

    SexxyFunnCpl Enthusiast Registered Member

    Joined:
    Apr 26, 2016
    Messages:
    53
    Likes Received:
    25
    Ratings:
    +26 / 0
    I love a good innuendo!!
     
  8. SexxyFunnCpl

    SexxyFunnCpl Enthusiast Registered Member

    Joined:
    Apr 26, 2016
    Messages:
    53
    Likes Received:
    25
    Ratings:
    +26 / 0
    Well I'm not hungry so I guess that leaves me with.....
     
  9. LadynTramp

    LadynTramp I can choose my own title Registered Member

    Joined:
    Apr 28, 2013
    Messages:
    2,542
    Likes Received:
    261
    Location:
    USA
    Ratings:
    +420 / 6
    We had OUTSTANDING service last week. I can't find the level of service that we have always experienced at TTR anywhere in the US! FACT!
     
  10. wild1s

    wild1s Naughty 'n Nice Registered Member

    Joined:
    Aug 29, 2012
    Messages:
    2,138
    Likes Received:
    2,582
    Location:
    Eastern USA
    Ratings:
    +3,877 / 9
    For anyone who didn't come the final week for fear that the place would be dismal, you missed out! We're here now and the service is outstanding.
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice