we booked in March for oct/nov and now i can't find our itinuery number (guess i deleted email). Any suggestions? got room for $152 a night n now its $195 a night
http://www.cancuncare.com/forum/members/alpharooms-com.30234/ there a member on here , try PM and the Email option
Usually saves it when checking or logging in Alpharooms, I always print it so I have a paper trail, try facebook message to Alpharooms, usually replies faster. Might take couple of days.
If you are ABSOLUTELY POSITIVE that you booked, they will send you an email 30 days out with the balance due.