Alpharooms Issue! Help!!

Discussion in 'Temptation Cancun' started by Jeff n Jill, Dec 22, 2013.

  1. Just Jeff

    Just Jeff Guru Registered Member

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    I went to look at prices tonight and noticed that they have redesigned their website. It looks great and functions well - but there is no pricing for the US. I can always convert the price, but does that mean that they are no longer accepting US bookings?

    Another issue I encountered is it will not let me check in on a Monday, only Sunday. It keeps changing the date on me when I click check rooms.

    I will check again tomorrow and if something is really hinky - I will email alpharooms - just thought I would ask here first to see if I missed an important announcement.

    Oh no!! This website was soo much cheaper than Applevacations (which is what we previously used). :sauer005:

    I hope this isn't a permanent change :(

    ~Jill~
     
  2. Steve

    Steve Administrator Owner

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    Ugh, indeed they have changed their website. Check it out here Alpharooms

    It's going to take a little time to work out how to navigate it myself and I'll also try and get in touch with the contacts I have there.

    Slightly worrying that at the very bottom of the site it says:
    "Powered by [​IMG]Tripadvisor"

    I wonder if they have sold the company?
     
  3. travelingd

    travelingd Regular Registered Member

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    There's a link to go to the old site.
     
  4. Just Jeff

    Just Jeff Guru Registered Member

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    Thanks for your speedy response Steve!

    I checked your link and it does go to the new site.

    Another problem I encountered is that they are restricting the booking dates...
    :aktion060:

    I look forward to hearing if you find anything out.
    ~Jill~
     
  5. Steve

    Steve Administrator Owner

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    I sent a message to my Alpharooms facebook contact and also an email. I looked at their new site myself and cant find a USD option either.

    Will keep you informed on what I hear back.
     
  6. chris-n-allison

    chris-n-allison Addict Registered Member

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    Just an fyi, we just booked hotel only through applevacations because it was less than alpharooms. I was a little surprised, but have had good experiences with apple in the past, so decided to go with it.
     
  7. Mark and Staci

    Mark and Staci I can choose my own title Registered Member

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    I checked Alpharooms last week for our trip to TTR in July and they were $1000 more than Cheaptickets, etc...!!!!!

    Thats insane!
     
  8. dnlb

    dnlb Addict Registered Member

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    We just booked through Expedia, it was actually a little less $$ !
     
  9. breezesfan

    breezesfan Guru Registered Member

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    I pretty sure that in Jamaica , some resorts won't even accept reservations from folks booking on Alpharooms, if they had a US passport. The ones that did would often demanded extra $$$ from the traveler. That caused a lot of grief for a lot of people, Kinda figured that would change "somehow". The US travelers were very hesitant to pay extra, just because they were from America.
     
  10. aragincajun

    aragincajun Addict Registered Member

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    i was wondering the same thing. i went to the alpharoom site yesterday and didn't see a usd option. keep us updated on this. a lot of us have used alpharooms over the years...thx steve
     
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